Terms of Service

1. Acceptance of Terms

By accessing or using ResearchAI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

The Service is provided by ResearchAI ("Company", "we", "us", or "our"). These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

ResearchAI is an AI-powered market research platform that generates comprehensive research reports using artificial intelligence technology. The Service includes:

• AI-generated research reports on various topics
• Multiple report types (Market Analysis, Competitor Intelligence, Industry Report, Product Research, Custom)
• Professional frameworks and analytical methodologies
• Export capabilities (PDF, Markdown, online viewer)
• Usage analytics and tracking

The Service uses Anthropic's Claude AI model to generate research content. All reports are AI-generated and should be validated for critical business decisions.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all responsibility for activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, without prior notice or liability.

4. Subscription Plans and Billing

4.1 Plan Tiers

We offer three subscription tiers:

• Free: 1 report per month, basic features
• Pro ($29/month): 10 reports per month, advanced features
• Enterprise ($99/month): Unlimited reports, premium features, API access

4.2 Billing

Paid subscriptions are billed monthly in advance. By subscribing, you authorize us to charge your payment method on a recurring basis. Charges are non-refundable except as required by law or as explicitly stated in these Terms.

4.3 Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until that time. No refunds will be provided for partial months.

4.4 Price Changes

We reserve the right to modify subscription prices. We will provide at least 30 days' notice of any price increases. Continued use of the Service after the price change constitutes acceptance of the new price.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems (bots, scrapers) without written permission
• Resell or redistribute the Service or generated reports without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use the Service to generate content that is illegal, harmful, or violates third-party rights
• Share your account credentials with others
• Exceed usage limits through manipulation or abuse

6. Intellectual Property Rights

6.1 Service Ownership

The Service, including its original content, features, and functionality, is owned by ResearchAI and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Generated Content

Reports generated by the Service are created using AI technology. You retain rights to use generated reports for your business purposes, subject to these Terms. However:

• We retain ownership of the underlying AI models, templates, and methodologies
• You may not resell or redistribute generated reports as a standalone product
• Enterprise customers may white-label reports for client delivery
• We may use anonymized, aggregated data from reports to improve the Service

6.3 Trademarks

ResearchAI and related logos are trademarks of ResearchAI. You may not use these marks without prior written permission.

7. Disclaimers and Limitations

7.1 AI-Generated Content

IMPORTANT: All reports are generated using artificial intelligence. While we strive for accuracy, AI-generated content may contain errors, omissions, or outdated information. You acknowledge that:

• Reports should be validated before use in critical business decisions
• AI training data has a cutoff date (January 2025)
• AI cannot access real-time data or proprietary databases
• AI does not conduct primary research (surveys, interviews)
• Reports may not be suitable for all use cases (see Quality Framework for limitations)

7.2 No Professional Advice

The Service provides information and analysis but does NOT constitute professional advice (legal, financial, investment, medical, etc.). You should consult qualified professionals for specific advice related to your situation.

7.3 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access to the Service. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

7.4 Third-Party Services

The Service integrates with third-party services (Anthropic Claude AI, payment processors, etc.). We are not responsible for the availability, accuracy, or functionality of these third-party services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESEARCHAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Errors, omissions, or inaccuracies in generated reports
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Business decisions made based on generated reports

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless ResearchAI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) business decisions made based on generated reports.

10. Data and Privacy

Your use of the Service is subject to our Privacy Policy, available at researchai.com/privacy. Key points:

• We collect and process data as described in the Privacy Policy
• Generated reports are stored securely and are not shared with third parties
• Your data is never used to train AI models without explicit consent
• We comply with GDPR, CCPA, and other applicable data protection laws
• You can request data deletion at any time

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying an in-app notification upon your next login

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms. If you disagree with the changes, you must stop using the Service and cancel your account.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising from these Terms or the Service shall be resolved through:

1. Good faith negotiation between the parties for 30 days
2. If unresolved, binding arbitration in [Your Jurisdiction]
3. Either party may seek injunctive relief in court if necessary to protect intellectual property rights

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis only and waive the right to participate in class actions or class arbitrations.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ResearchAI regarding the Service and supersede all prior agreements and understandings.

15. Contact Information

If you have questions about these Terms, please contact us: